If you are not satisfied with one of our products, contact us within 14 days of the receipt of your order and we will gladly arrange for an exchange, credit or refund for merchandise only.

Please contact us to start the return process for a Return Authorization Number and return address. Please note that exchange or refunds will only be issued on unworn merchandise. Merchandise must be attached with original ticketing and tags.

We do not accept returns of worn, worn-out, soiled, or washed merchandise. Note: we do not cover international shipping or returns at this time.

For all questions, please reach out to our customer service team at info@pivotapparel.com .